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Contact Info

YES Buisness Center
Al Barsha 1,
Behind Mall of the Emirates
P.O.Box : 125341

Office Tel : +971 4 4204033
Office Fax : +971 4 4204034

ORN : 11842
Email :

Tips on Dealing with Agents

Here are few protocols you can use while shopping for a home that will keep you secured and also give you the pleasant experience of buying your dream home. It's not that difficult once you know a few simple rules.

1. Choose a Real Estate Agent
  • Decide whether you want to work without representation: dealing directly with listing agents, or if you want to hire your own agent.
  • If you decide to hire your own agent, interview agents to find an agent with whom you are comfortable. 
  • If you are interviewing agents, let the agent know you are in the interview stage. 
  • Never interview two different agents from the same company. 

2. Always ask For the Agency License copy
  • Always make sure the agency you have hired have all their legal papers intact to operate in that market.
  • Do not hesitate to ask for a copy of license or any other valid document from the agency.

3. Sign a Buyer's Broker Agreement with a Buying Agent
  • Always sign a buyer's/seller’s broker agreement. It creates a relationship between you and the agent, and explains the agent's duties to you and vice versa. 
  • Discuss the various conditions and possible scenarios arising due to the agency agreement in advance. 
  • If you're not ready to sign a buyer's/sellers broker agreement, do not ask that agent to show you homes. Otherwise some clauses could be put to use. 
  • Ask your agent if she will release you from the contract if you become dissatisfied. If he/she refuses, hire somebody else.
4. Make Your Expectations Known
  • If you expect your agent to pick you up at your front door and drive you home after showing homes, tell her. Many will provide that service. If not, they will ask you to meet at the office. 
  • Let your agent know how you want her to communicate with you and how often. Do you want phone calls, e-mails, text messages, IM's or all of the above? 
  • Set realistic goals and a time frame to find your home. Ask your agent how you can help by supplying feedback. 
  • If you are displeased, say 

5. Practice Open House Protocol
  • Ask your agent if it's considered proper for you to attend open houses alone. In some areas, it is frowned upon to go to open houses unescorted. 
  • Hand your agent's business card to the agent hosting the open house. Sometimes this agent will be the listing agent, but often it is an agent also looking for unrepresented buyers. Announcing you are represented protects you. 
  • Do not ask the open house host questions about the seller or the seller's motivation. Let your agent ask those questions for you. 

6. Keep Appointments & Be On Time
  • Use common courtesy and don't expect an agent to drop what she is doing to run out to show you a home. The agent might be having a busy day and may have to schedule you appointment to a later time.
  • Respect an appointment with an agent like any other appointment you make.
  • If you are going to be late, call and let your agent know when you expect to arrive.

 7. Understand Agents Work on Commission 
  • Very few real estate agents work on salary. 
  • Most real estate agents are paid commission. If an agent does not close a transaction, she does not get paid. 
  • Agents are not public servants and do not work for free. Do not ask an agent to work for you if you intend to cut the agent out of your deal.